Privacy Policy

1. Information We Collect

When you use Top Cash Cellular, we may collect the following information:

• Device details — model, condition, and storage capacity of the device you want to sell
• Contact information — name, email address, and phone number you provide through our quote form
• Usage data — pages visited, time spent on site, and interactions, collected via Google Analytics (GA4)
• Chat messages — messages you send through our on-site chat widget

2. How We Use Your Information

• To provide you with a quote for your device
• To contact you about your buyback transaction
• To improve our website and services
• To analyze site traffic and usage patterns

3. Data Sharing

We do not sell your personal information. We may share data with:

• Google Analytics — for anonymous website usage analysis
• Payment processors — to complete your payout (Venmo, Zelle, PayPal, or cash)
• Service providers — that help us operate our website and business

4. Cookies

We use cookies and similar technologies to analyze traffic and improve your experience. Google Analytics uses cookies to collect anonymous usage data. You can control cookies through your browser settings.

5. Data Retention

We retain your contact information and transaction details for up to 12 months after your last interaction. Analytics data is retained according to Google Analytics default settings (14 months).

6. Your Rights

You have the right to:

• Request access to your personal data
• Request deletion of your personal data
• Opt out of analytics tracking
• Withdraw consent at any time

7. Security

We use industry-standard security measures to protect your data, including HTTPS encryption and secure data storage.

8. Contact

For privacy-related questions or requests, contact us at:

Top Cash Cellular
Austin, TX
Email: info@topcashcellular.com